Refund policy

Understanding Our Product Policies

At Zylah, we bring you a wide variety of items sourced from different partners and manufacturers. Because of this, our return and refund policy may vary from product to product based on the specific supplier's guidelines:

Items with Return/Refund Eligibility: Many of our products are eligible for returns, replacements, or refunds if they arrive damaged, defective, or incorrect. If an item falls under this category, you can request a return within [5/7] days of delivery.

Non-Returnable Items: Due to the specific terms set by certain manufacturers and suppliers, some items are strictly Non-Returnable and Non-Refundable.

Important Note: To avoid any confusion, the return eligibility (whether the item is returnable or final sale) is clearly mentioned on each individual Product Page. We kindly request you to check the product description before making a purchase.

We're Here to Help

If you are unsure whether a specific product can be returned, feel free to contact us before placing your order at zylah011@gmail.com